Terms and Conditions

EFFECTIVE DATE: AUG 29, 2025

These Terms & Conditions (“Terms”) govern the use of Anyk’s products, services, and sales channels (the “Services”). By purchasing from or engaging with Anyk, you (“Customer,” “you,” or “your”) agree to be legally bound by these Terms.

1. Sales Channels

1.1 Products may only be purchased through:

  • Anyk’s official Instagram account via direct message,
  • Authorized partner stores across Morocco.

1.2 No other sales channels are authorized. Any purchase outside these channels is at your own risk.

2. Orders & Acceptance

2.1 Orders placed via Instagram are confirmed only once acknowledged by Anyk.

2.2 We reserve the right to cancel or refuse orders at our sole discretion, including but not limited to suspected fraud, payment issues, or unauthorized reselling.

2.3 All orders are subject to product availability or an on-demand system.

3. Prices & Payment

3.1 All prices are in Moroccan Dirhams (MAD) unless otherwise stated.

3.2 Domestic orders are payable via Cash on Delivery (COD) only.

3.3 International orders, if accepted, require separate arrangements and may involve additional costs, duties, and taxes payable by the Customer.

3.4 Prices are subject to change without prior notice.

4. Shipping & Delivery

4.1 Shipping is available throughout Morocco at a flat rate of 50 MAD.

4.2 Estimated delivery time is 7–10 business days from order confirmation. Delivery times are indicative only and not guaranteed. Remote areas may experience longer timelines.

4.3 International shipping is available only upon direct request via Instagram or WhatsApp. Any applicable duties, customs, or fees are the sole responsibility of the Customer.

4.4 Anyk is not liable for delays, losses, or delivery failures caused by courier services, incorrect addresses, or events beyond our reasonable control.

5. Returns & Refunds

5.1 Customers may return or exchange unworn products in their original condition and packaging within 15 days of purchase.

5.2 Proof of purchase is required.

5.3 Shipping fees are non-refundable.

5.4 Customized or special-order shoes are non-returnable and non-refundable, except in cases of verified manufacturing defects.

6. Risk of Loss & Title

6.1 Risk of loss passes to the Customer upon delivery to the shipping address provided.

6.2 Title to the products transfers only once full payment has been received.

7. Intellectual Property

7.1 All trademarks, logos, product designs, images, and written content are the exclusive property of Anyk.

7.2 Customers may not copy, reproduce, distribute, or exploit Anyk’s intellectual property without prior written authorization.

8. Marketing & Data Tracking

8.1 Anyk advertises through Meta platforms (Facebook/Instagram Ads) and TikTok Ads.

8.2 Customer interactions with ads may be tracked for performance and personalization.

8.3 We use Triple Whale and other analytics tools to collect and process data, including but not limited to traffic sources, ad performance, and customer behavior.

8.4 By engaging with our Services, you consent to such tracking, subject to applicable data protection laws.

9. Limitation of Liability

9.1 To the fullest extent permitted by law, Anyk shall not be liable for:

  • Delivery delays or failures,
  • Variations inherent in artisanal products,
  • Indirect, incidental, or consequential damages.

9.2 In any case, liability shall not exceed the total amount paid for the specific order.

10. Governing Law

10.1 These Terms are governed by the laws of the Kingdom of Morocco.

10.2 Any disputes shall be subject to the exclusive jurisdiction of the competent Moroccan courts.

11. Amendments

11.1 Anyk may amend these Terms at any time without prior notice.

11.2 The latest version will always be available through official channels. Continued use of the Services constitutes acceptance of the updated Terms.

12. Contact Information

For questions, complaints, or international order requests, contact us via: